INNOVOLT CONSUMER CONNECTED EQUIPMENT
WARRANTY
This Connected Equipment Warranty is a Limited Warranty
and is subject to the limitations and exclusions set
forth herein. This warranty is valid only for the
original purchaser of the product. INNOVOLT
warrants to the original purchaser of any INNOVOLT CVSS
Surge Protector for the life of the product, that the
surge protector shall be free of defects in design,
assembly, material, and workmanship. INNOVOLT will
repair or replace, at its option, any defective product
for the original purchaser free of charge. INNOVOLT
will also repair or replace, at its option, equipment
which is damaged by a transient voltage surge/spike or
lightning strike, (an "Occurrence"), while properly
connected through an INNOVOLT CVSS Surge Protector to a
properly wired AC power line with protective
ground.
INNOVOLT Inc will repair or replace the damaged connected
equipment, at INNOVOLT's option, to an amount equal to
the fair market value of the damaged equipment or the
original purchase price of the equipment, whichever is
less, up to the maximum amount of $100,000USD. The
fair market value of the equipment shall be the current
value of the equipment specified in the most recent
edition of the Orion Blue Book by Orion Research
Corporation, Roger Rohrs Publisher.
Important: If you are using an AC surge protector only
that does not have phone, network, or coaxial protection
the warranty is null and void if a power disturbance
damages your equipment through the phone, network, or
coaxial lines. You are only covered if the
disturbance entered through the AC lines.
Subject to all terms and conditions contained herein, in
the event of a hard drive malfunction due to the failure
of the INNOVOLT CVSS Surge Protector to protect your
personal computer while it is properly connected to the
Surge Protector, INNOVOLT will provide professional data
recovery services from the designated service center to
salvage remaining or lost data. This warranty in no
way guarantees the recovery of such lost data.
Services of the designated service provider will be
provided only on a "best efforts" basis and only to the
extent reasonable, as determined by INNOVOLT.
If INNOVOLT determines, in its sole discretion, that it
is impractical to ship the damaged equipment to INNOVOLT
Inc, INNOVOLT may designate, in its sole discretion, an
equipment repair facility to inspect and estimate the
cost to repair such equipment. The cost, if any, of
shipping the equipment to and from such repair facility
and of such estimate shall be borne solely by the
purchaser. Damaged equipment must remain available
for inspection until the claim is finalized. Whenever
claims are settled, INNOVOLT reserves the right to be
subrogated under any existing insurance policies the
claimant may have.
All above warranties are null and void if: the INNOVOLT
CVSS Surge Protector in use during the occurrence is not
provided to INNOVOLT for inspection upon INNOVOLT's
request at the sole expense of the purchaser, INNOVOLT
determines that the INNOVOLT CVSS Surge Protector has
been improperly installed, altered in any way or tampered
with, INNOVOLT Inc. determines that the damage did not
result from the occurrence or that no occurrence in fact
took place, the repair or replacement of the damaged
equipment is covered under a manufacturer's warranty, or
INNOVOLT determines that the connected equipment was not
used under normal operating conditions or in accordance
with any labels or instructions.
All INNOVOLT CVSS Surge Protectors must be plugged
directly into the power source and must not be
"daisy-chained" together in serial fashion with other
power strips, UPS, other surge protectors or extension
cords. A three-to two-prong adapter may not be
used. Any such installation voids the warranty.
The INNOVOLT Inc. Equipment Warranty only protects
against damage to properly connected equipment where
INNOVOLT has determined, in its sole discretion, that the
damage resulted from an occurrence, and does not protect
against acts of God (other than lightning) such as flood,
earthquake, war, vandalism, theft, normal-use wear and
tear, erosion, depletion, obsolescence, abuse,
non-authorized program, or system equipment modification
or alteration.
NOTE:
This product is not for use with aquariums and all other
water-related products. Use only indoors and in dry
locations.
This warranty contains the sole warranty of INNOVOLT
Inc., there are no other warranties, expressed or, except
as required by law, implied, including the implied
warranty or condition of quality, merchantability or
fitness for a particular purpose, and such implied
warranties, if any, are limited in duration to the term
of this warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the
above limitations may not apply to you. In no event
shall INNOVOLT Inc. be liable for incidental, special,
direct, indirect, consequential or multiple damages such
as, but not limited to, lost business or profits arising
out of the sale or use of any INNOVOLT CVSS Surge
Protector, even if advised of the possibility of such
damages. This warranty gives you specific legal
rights, and you may also have other rights, which may
vary from state to state. Some states do not allow
the exclusion or limitation of incidental or
consequential damage, so the above limitations may not
apply to you.
Connected
Equipment
In order for the equipment to be covered under and by
this warranty the equipment must be properly connected
and registered with INNOVOLT.
Product
Registration
You can conveniently register your INNOVOLT CVSS Surge
Protector and equipment on-line on our website
www.INNOVOLT.com/Product-Registration.aspx
Claim
Information
All damage claims against the product must be made within
15 days from the date of the occurrence and must be
accompanied by a receipt for the damaged equipment or the
warranty is void. Warranty is valid in USA, Canada,
Puerto Rico, and Bermuda.
You
may file a claim against the INNOVOLT Connected Equipment
Warranty using one of the following methods within 15
days of the occurrence:
1. Email INNOVOLT at
claims@innovolt.com
2. Write to us at:
INNOVOLT
Inc
Attn: Warranty Claims
3535Piedmont Road NE, Suite 1205
Atlanta, GA 30305
3. Call us: (404) 467-6388
Be prepared to provide the following
information:
a. The part number of the INNOVOLT CVSS Surge
Protector.
b. The equipment that was connected to the Surge
Protector at the time of the occurrence.
c. The equipment that was damaged during the
occurrence and the extent of the damage.
d. The date of the occurrence.
e. Where you purchased the Surge Protector.
f. When you purchased the Surge Protector.
g. Copy of original receipt.
h. Your INNOVOLT Customer Service Representative
will then instruct you on how to forward your equipment,
receipt, INNOVOLT CVSS Surge Protector in use during the
"occurrence" and how to proceed with your claim.